Mattress 1 One

Reviews

• Neff G

  Nov, 30 2018
  ★ ☆ ☆ ☆ ☆
  Disclaimer: To begin, the close out sale they are having during this time; I was able to get a very expensive mattress at half of the cost so that is beneficial. The gentleman Who sold it was very nice, although he did not disclose all the information for the purchase best wishes to his career & the only reason they are getting a one star, I wish I can give it zero.
  
  Review: the customer service at the higher level is terrible!
  
  I purchased a box spring for the bed that was 300$ and it did not fit on my bed frame. I called & representative from this location says and I quote “like I don’t know call another day and try to speak to the person who sold it to you because it wasn’t me I just started working here.”
  
  Please keep in mind the box spring is still in its original packaging, and shipping labels, and today makes a week.
  
  This company would not take it back and told me I could not get a refund via e-mail. This e-mail had to come from a cell phone with the amount of grammatical errors and misspelled words. I wish I could attach the picture.
  
  Because I’m angry I am going to be petty and say also, the inside of the building needs renovation it is extremely dirty in the inside the carpet needs Stanley steemer desperately, lights were out & it smelled mold. The rep didn’t even have another pen for me to complete my paper work Lucily I had my own.
  
  I see why Tempur-pedic is no longer doing business with them.
• stacy thomas

  Jul, 11 2018
  ★ ★ ★ ★ ★
  Best mattress store ever, Salesman Kirk was awesome. Husband and I walked in just to look. Kirk answered all our questions. He never pressured us into buying anything. He worked with us to find the perfect mattress for us. He was really patience with us. He was never in a hurry. I would recommend this company to any one that is in the market for a new mattress.

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